british supermarket shunning technology
The British supermarkets SHUNNING technology: Booths ditches self-checkouts while Amazon backtracks on card-free payments - as customers hail the return of 'a more personal and engaging' shopping experience
From the Big Four chains like Tesco and Sainsbury's to budget stores like Aldi, supermarkets have raced to embrace high-tech solutions in recent years. But going against the trend is high-end northern chain Booths, much to the delight of many customers. This week, the business announced it's ditching self-checkouts and putting staff back behind the tills so shoppers can'talk to people' again. Although the majority of UK supermarkets are rolling out new tech with rampant enthusiasm, here are the potential signs this year that the more traditional shopping experience may be returning. To the delight of the traditional shopper, high-end northern chain Booths has just announced it's ditching self-checkouts and putting staff back behind the tills so customers can'talk to people' again Many shoppers were glad to hear the news with one calling it'wonderful' that they staff'embracing the human touch' Booths – which has 27 stores in the North across Lancashire, Cumbria, Yorkshire and Cheshire – has been dubbed the northern Waitrose due to its focus on quality.
- Europe > United Kingdom > England > Cumbria (0.25)
- North America > United States (0.06)
- Retail (1.00)
- Consumer Products & Services > Food, Beverage, Tobacco & Cannabis (1.00)